Shipping policy- Generic ED Store

• Once the order is placed, you can reach out to us via email or a phone call.
• You will be provided with a unique tracking ID which can take around 24 hours depending upon the courier service.
• The order is usually gets dispatched within 2 to 3 days.
• Each of the shipments is transmitted from the distribution center in Mumbai and Singapore. Thus, the delivery can take a period of 18 to 25 days. (Delivery may take up to 35 days from dispatch, due to extensive Covid19 safety measures.)
• We provide hassle-free service to our customers.
• The products are shipped the same day right after they are processed.

You can contact us through our customer payment processor by email for verification. We directly reply to them of the placed order and the transaction initiated. We do not ship to any conflicted country, region, or war zones.

Please make sure that the place of your order and the destination of the shipment isn’t a conflicted area. If it is an unsafe zone, we won’t be able to process the order. Your money will be refunded to the earliest as possible. Every order is of utmost priority to us.

Order Related Information

Your order can take a little longer than expected. Please be patient & wait for at least 7 days. If we fail to meet your expectations, you can ask for a refund for the same. We can also replace the order for you that will reach you with some bonus as compensation from the side.

If the information of the shipment is given by you is false, we can make arrangements for the refund and can bear the shipping cost. It might not be accepted for the order & so, all the users are requested to double-check the information before placing the order.